Platform console

Modules

A tenant's type switches on its modules (ticked and locked). Tick more to add a module for this tenant's plan.

Edit licence

Saving mints a new signed licence for this tenant and replaces the current one. Existing reports and users are not touched.

Start date

Expiry date

Seats (active users allowed)

The start date can be today or earlier, not in the future. A tenant at its seat limit cannot add or reactivate users until you raise the number.

Change your password

Current password

New password

Repeat new password

At least the minimum length, with a lowercase letter, an uppercase letter, a number and a symbol. You will be signed out and sign in again with the new one.

Payments and invoices

Card payments activate a workspace by themselves once the gateway confirms them. A bank-transfer invoice stays pending until you mark it paid here, after the money has arrived.

Invoice	Organisation	Plan	Method	Total	Status	Created
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Shared email sending

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Report limits and usage

The most reports a tenant may file: from 5 upwards, counted per calendar month or in total. Unlimited (the default) means no cap. Emergency alerts, workflow on existing reports and evidence are never blocked. Tenants are warned at 80%.

Tenant	Reports this month	Reports in total	Evidence stored	Limit

App attestation

Whether each phone is the genuine app on a real device (Google Play Integrity on Android, Apple App Attest on iPhone and iPad). Log only records and counts: nobody is ever blocked. Enforce refuses a mobile sign-in on that tenant that has no verified device, and is never applied to on-premise installs, the store-review account or an SOS.

Window	Pass	Weak	Fail	Unavailable	Not set up	Error

Tenant (30 days)	Platform	Pass	Weak	Fail	Unavailable	Not set up	Error

Suppressed email addresses

Reported by Amazon SES as permanently bounced or as spam complaints. The platform never mails these again until you remove them.

Address	Reason	Events	Last seen

New tenant

Slug (lowercase, e.g. acme)

Display name

Tenant type

The type sets the wording in the web portal and the mobile apps, the incident categories, and the emergency codes (Code Blue, Red, White... for healthcare; gas leak, evacuation... for chemical plants). The tenant's administrator then chooses who may raise each code.

Deployment

First administrator's name

First administrator's email

API base URL (its own HTTPS hostname)

Filled in from the slug - edit it if this tenant's hostname doesn't follow the usual pattern. DNS and TLS for that hostname still need to be set up separately; this only mints the signed document that makes the code below work once they are.

Company code

Name / type	Slug	Status	Licence	Users	Contact
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Tenants